Last Updated: April 17, 2026
GlycoFree takes privacy seriously. This policy explains what information we collect, how we use it, how we protect it, and what choices you have. This policy applies to the GlycoFree website and order system.
Account and order information: name, billing address, shipping address, email, phone (for order confirmations), payment information (processed through secure third-party payment processors — we do not store credit card numbers on our servers).
Communications: emails you send to customer support, responses to customer surveys.
Automatic data: IP address, browser type, pages viewed, referring site, time spent on pages — collected through cookies and web analytics for understanding site performance.
We do not sell your personal information. We share information only with: (1) our fulfillment and shipping partners to deliver your order; (2) our payment processor to complete transactions securely; (3) email service providers to send order-related communications; (4) law enforcement when required by legal process.
GlycoFree uses cookies to remember your preferences, maintain your shopping cart, and understand site usage through analytics tools like Google Analytics. You can disable cookies in your browser settings, though this may affect site functionality.
We use industry-standard security measures — including SSL encryption for all data in transit and secure infrastructure for data at rest — to protect your personal information. No system is perfectly secure, however, so we encourage you to use strong passwords and safeguard your account information.
Depending on your location, you may have rights to access, correct, or delete personal information we hold about you. To exercise these rights, email support@glycofrie.com. California residents have additional rights under CCPA; EU residents have rights under GDPR.
GlycoFree is intended for adults. We do not knowingly collect information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be posted on this page with an updated revision date.
Privacy questions? Email support@glycofrie.com.